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Vote For Our SXSW Panel

Vote for my panel at SXSW: What Does Your Health Data Say About You? What Does Your Health Data Say About You? You run with your Up, track your sleep with your FitBit, and track your calories with 40-30-30. Where does all of that data go? Who has access to it? How can you share it with your doctor and what exactly does it look like? Matt Balogh (Technology and big ideas) and I look at how privacy, portability, and ownership converge for the next frontier in big data: our health. You can vote online by visiting the SXSW Panel Picker.

The Modern Don Draper Is A Geek

The modern day Don Draper is a geek flush with Google stats and a Twitter posseIf you have watched Mad Men then you’ve seen the portrait of Creative Director Don Draper. The always-on, creative demi-god that drives the Madison Avenue agency Sterling Cooper Draper Pryce, The character regularly provides brilliant concepts pulled from a creative mind drowning in high-balls of ‘Old Fashioned’. A very romantic representation of the advertising industry. There is no denying that Don is as pimp as ad men come.

I’d like to paint a different portrait. One of the modern day Don Draper. A Don Draper that, to have client confidence and the power to influence an agency, would have to have up-to-the-minute understanding of market trends, a comprehension of demographics, insight into new communication platforms, a multiple screen display of his client’s Google Analytics and a massive Twitter following.

Don Draper would be a bit of a geek. The requirements of a modern day agency leader have changed drastically in the last 10 years. Although there is still a critical need for dynamic leaders to provide vision and act as the muse. The driving force of so many decisions are dictated not only by consumer behavior (that is now tracked at every touch of the keyboard), but also by a reading the tea-leaves of the ever changing technical world.

Clients are aware of this change too. There are so many instances that clients are now asking for data. Lots of it. What is my audience engaged with? How often can I expect to reach a particular customer? How many conversions can I expect for a given dollar? Can mobile users reach my website? How can I drive registration on my website from my print advertisement? Is social media relevant to my audience? And so on. They are getting it. Clients are also not willing to give up the show either. The expectation, and rightfully so, is that they will get answers and with a level of finish that is on par with the pitched presentation that had won their business.

What does this mean to the big ad agencies? Evolution. Progressive agencies are evolving. I’d like to say that it’s as easy as hiring an analytics expert, a user experience designer and a writer with enough web experience to transition client messaging into salient web content. It’s not. Now more than ever agencies need to fill the roles I just mentioned (as well as lots of other important roles), but also begin to educate the traditional account anchors. The agencies that are going to be able to respond to the change in marketing are those that not only have the people who can answer the tough questions, but the people who can determine who has the answers.

The Don Draper character-the new Ring Leader-has his team of Google savvy metrics nerds and iPhone toting Art Directors (all needed to run the show), but also have enough geek DNA to spin client need into solutions and services that are on-target and meet the sophisticated client’s needs.

The Paper Resume Is Dead

Designer Victor Petit is in search of an internship. While many of us struggle with the size of type, order of positions and descriptions we have on our own resumes, Victor shows why the classic CV is just no longer relevant and an inspiring way to use QR Codes.

QR CODE – Content-rich Resume from Victor petit on Vimeo.

Regulated Ingenuity

regulated ingenuity. Being creative in the face of requirementsWorking with the healthcare industry presents a lot of creative challenges: Legal disclaimers, required safety information, “small” print that appears at an equal font-size to headlines, lack of visual dividers between content and legalize. There are a lot of challenges.

I believe healthcare advertising presents opportunity. A creative person can certainly look at the constrictions and see many hurdles. A very creative person sees a challenge and a niche. Within this niche is a huge chance to find kernels of genius and stretch within the box presented by such a regulated industry.

It’s too easy to look at design obstacles and not think of who and what you are designing or writing for or how you can help educate your clients and legal council. I think that all too often designers, writers and brand teams don’t take advantage of how new this media is and just how versatile. All too often a design may be criticized due to a lack of understanding or miss-understood application.

For users, although there are many things you can’t say and many more things you must say, getting to information and health content quickly and easily is critical. Imagine a patient, newly diagnosed with a disease that is severe, or worse yet, potentially terminal. How does this person navigate your website or application? What language do you use? What call to action? Despite having legal disclaimers and safety information, how is your user going to approach learning about your treatment or offering? How is this scared, confused and potentially confused patient going to find disease and treatment information.

Healthcare professional content should have similar consideration. How does a busy doctor determine which product is the right choice for their patient? For which disease state and indication? How can he find information or educational material to alleviate their patient’s fears and worries?

This post isn’t designed as a pulpit piece, but rather as something to center creative thought when it feels weakened by some of the constraints presented by regulated industry. It’s written as a lens for the efforts of those working beneath layers of decision makers and stake-holders. It should also be a rally cry for educating this same group that presents the challenges. Educating and informing those who are making requirements is the best way to sway and alter their perspective.

You will have to believe in your work and be it’s advocate to win these groups over and change what can be done in our industry for the better. You will have to be an evangelist and tireless to provide alternatives and put your best effort forward regardless of how receptive the audience.

Gratitude

Thankful for many things on ThanksgivingOn Thanksgiving Day, I am finding much to be thankful for: My wonderful wife, my family, my dogs, a healthy life, a nice home. The list is long and I feel like I have been blessed by good fortune.

To stay on theme with this blog, I feel lucky too that I can practice my craft. There are many forks and decisions that have landed me in my current situation and I am pleased that I have both the time, experience and means to do what I love. It seems like I am a minority of people who get up and greet the day with enthusiasm for their work. For this, I am grateful. There are days when it gets tough, days when decisions are hard and pressure is high, but the next morning is always a new day with opportunity.

Today, the chance to change my corner of the world in a very small way is one of the tings that  I am very thankful for.

About Cullmann

Chris Cullmann is a Creative Director and Online Strategist. He works for Ogilvy CommonHealth Interactive Marketing, a digital agency dedicated to healthcare marketing. His professional and personal portfolio includes interactive websites, viral and social media, and online education applications. His portfolio and observations about the design and marketing industry can be found at www.cullmanndesign.com

The opinions expressed on this site are my own and do not reflect those of my employer or those who I am professionally connected.

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